How long does it take to start managing the property?
We will be ready within the first 24-48 hours after signing the contract.
How long does it take to find tenants?
Our goal is to find suitable tenants as soon as possible. In order to do this, we use various advertising platforms.
How do the application fees work?
Tenants need to pay the application fee. We use this fee to enable credit checks.
How do you collect the rent?
We have two different payment methods: mail or online payments.
What is the process of determining my property's rent?
We'll use practical tools and result-oriented strategies to determine the proper rent. Among other practices, we conduct deep research and market comparisons: At what number have homes like yours been successfully rented. Which homes are standing vacant for excessively long periods. What is the right price, right now? All the gathered knowledge allows us to create highly competitive rent prices.
Do you screen tenants?
Yes, we screen all the prospective tenants. The screening process covers a variety of tests. These include nationwide background, credit and eviction checks. The tests have been chosen to lower the risk of admitting problematic tenants.
Can I keep my current insurance?
You will need to change the type of insurance that you carry. Please check with your insurer to make sure that you get the proper coverage. Before starting to manage, we need to see proof of your insurance. Your insurance will not need to cover the residents' personal belongings. That's why all our residents need to have adequate renters insurance. This greatly helps to solve emergency issues.
What does my tenant have to do before the move-in?
First, your tenant needs to successfully get through the screening process. When that goes well, they are obligated to pay the full security deposit. Also, they will get an appointment to sign the lease agreement. They need to read through the legal document and agree with all the terms.
Sometimes there are extra fees involved. In this case, they need to settle all of these things when signing the agreement.
How will my tenant be cleared from their lease?
The security deposit is intended to insure fulfillment of the lease. When your tenant moves out at the end of the lease, we inspect the property's condition thoroughly. They will get the approval along with the returned security deposit. That holds only true if there are no damages found.
What kind of inspections do you conduct?
We do move-in and move-out inspections. As per your request, we can do an unlimited amount of drive-by inspections. This way you can ensure the property remains in good condition.
How are the utilities organized?
When tenants move into your property, all tenant utilities will be in their name. Some types of utilities could be catered for by the properties. For example, trash collection or water. All the owner's utilities stay attached to their name. These utilities are submitted to the office for payment. Of course, your regular cash flow statement includes the utilities.
What if my tenant doesn't pay rent on time?
Our lease agreements contain strict rules about rent payment delays and failures. Tenants have to quickly pay the late fees after receiving the notice. Continuing payment default results in eviction.
What's the policy for property damage?
If there is damage to a property caused by the resident and which is NOT considered "Normal Wear and Tear" it will be repaired and paid for by funds from the ex-resident’s security deposit. Normal wear and tear is the owner’s responsibility. All maintenance and unexpected repairs are done using high-quality vendors at their best price and using all available discounts.
Which reports can I access?
You are able to access a multitude of reports when you use our owner portal. These reports include Owner Statement as well as a Cash Flow Report. Other reports are available at your request.
Is it a good idea to welcome smokers?
No. We forbid smoking in all the rental properties. If we find evidence of smoking, it is such a serious breach of the lease that it is grounds for 'immediate dismissal'. Then the tenants have to pay for any relevant damages.
Is it a good idea to welcome pets?
You do not have to allow pets. Be aware that about 90.5 million families in America own pets. Being too strict could cost you a considerable amount of prospects. When we do lease to a family with a pet, there are strict criteria for acceptable pets and the pet deposit is at least $500. We very seldom have pet damage.
Does hiring a property manager lead to loss of all control?
No, not at all. You are relieved of the day-to-day hassles of managing your property. We deal with the many phone calls and texts. But if something major rears its head, we check in with you immediately.